What must be documented when a debt is deemed uncollectible?

When a debt is deemed uncollectible, it is essential to document the rationale for not pursuing collection further. This documentation provides a clear justification for the decision, ensuring transparency and accountability in the debt management process. It helps demonstrate due diligence in assessing the debt's collectibility and prevents future disputes about the decision-making process. The rationale might involve factors such as the debtor’s inability to pay, legal considerations, or the cost-effectiveness of pursuing further collection efforts.

In contrast, while knowing the amount of the debt, the original creditor information, and the name of the debtor are important for record-keeping purposes, they do not capture the specific reasoning behind the decision to classify the debt as uncollectible. Therefore, the documentation of the rationale is crucial for understanding the context of the decision and for meeting any regulatory or audit requirements surrounding debt management processes.