What must the demand letter state regarding payment alternatives?

The demand letter must clearly state the agency's readiness to discuss repayment options because this reflects a willingness to engage with the debtor and offers flexibility in managing their debt. By including this information, the agency demonstrates an understanding that debtors may face various financial situations and may benefit from exploring different repayment alternatives. This approach can foster a cooperative relationship between the agency and the debtor, potentially leading to a more favorable resolution for both parties. Additionally, it aligns with best practices in debt management, which emphasize communication and negotiation, rather than simply imposing rigid repayment terms. This supportive stance can help encourage debtors to respond positively to the demand letter.